Finance News

Warning: there's a food fight brewing!

Posted on Thursday, October 10, 2019
There’s a food fight brewing, but not the type where you hurl whipped cream across the table at your siblings. US food delivery service Door Dash has entered Australia with a bang in the last month, and the food fight between it, Uber Eats, Deliveroo and Menulog is set to explode. Door Dash is a major player in the USA, with 300,000 food providers using the delivery service to serve more customers. However, there’s a pretty tricky catch that should be very concerning for Australian businesses: Door Dash say their platform is opt-out, rather than opt-in. That means every restaurant is subscribed, whether they choose to be or not, unless they opt-out. There’s been an example of a Camberwell business where a Door Dash driver (known as a Dasher) turned up to collect a delivery, but the business didn’t even know it was subscribed to the platform, let alone required to process an order. This rings all sorts of alarm bells for me. The idea firstly that a business could be offering a serv ... Read the rest of entry »

The Keep Cup challenge

Posted on Monday, September 30, 2019
Are you a keep cup person? They’ve become wildly popular as people try to reduce the amount of waste they create. But what about when you get takeaway food? Typically, you nip out for lunch, buy some food, and it comes in a plastic container, which you promptly toss in the bin when you’re done. It’s wasteful, and in the keep cup era where we no longer accept single-use plastic bags, the question is, how. Much longer can we continue to accept single-use takeaway containers? It’s a problem which Aussie company RETUB is trying to solve. They’re one of the finalists in the Victorian Premier’s Sustainability Awards and we wish them the best of luck! Last week we reported that less than 15% of Australia’s top 100 businesses have a published policy on climate change and climate action. That’s a disgracefully low percentage, and I’d be willing to bet that the percentage of small businesses who have a climate policy would be even lower. Keep cups ar ... Read the rest of entry »

Climate protests: disastrous for small business

Posted on Monday, September 23, 2019
Last week we saw large-scale protests across the world, calling for greater action on climate change. The protests were largely driven by school children, but there were plenty of adults involved as well. This would have been disastrous for their employers, particularly if they were small businesses. I reckon there’s a better way to go about getting real action on climate change that doesn’t involve taking the day off. Of Australia’s top 100 businesses, less than 15% have a published policy on climate change and climate action. That’s a disgracefully low percentage, and I’d be willing to bet that the percentage of small businesses who have a climate policy would be even lower. That’s why I think Friday afternoon would’ve been better spent by businesses encouraging their staff to sit down together and build a strategy to minimise their impact on climate change. It could be as simple as reducing the amount of paper used in printing, or switching to recyclable toner ... Read the rest of entry »


Posted on Tuesday, September 17, 2019
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Food industry: innovate or die

Posted on Tuesday, September 10, 2019
You might think that with the rise of app-based food delivery services like Uber Eats and Deliveroo that business would be booming for the hospitality industry. But that’s not always the case. Despite the staggering numbers – Australians spent $2.6 billion on food delivery last year – these digital disruptors are causing some serious damage to the food industry. How? By eating away at margins. Profit margins in restaurants are usually less than 30%. Big take-aways like McDonalds make around 22% profit, while casual dining restaurants operate on a 5-10% margin, while fine dining restaurants make about 4-6% and most of that is on alcohol sales. And the alcohol sales – or more importantly, the in-house dining experience – is what they’re losing thanks to the food delivery apps. This is compounded by the fees charged to the restaurants by the delivery apps, which can be up to a 30-35% commission. So whatever margin the establishment was making, gets eaten up even further. ... Read the rest of entry »

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